Shipping Info

QUESTIONS ABOUT SHIPPING

What are your shipping charges?

We use our freight chart for merchandise shipping in regular size boxes within the contiguous U.S. by UPS Ground for Monday - Friday delivery.

Order Total UPS Ground
$ Up to $ 25.00 $ 8.95
$ 25.01 to $ 50.00 $ 9.95
$ 50.01 to $ 75.00 $11.95
$ 75.01 to $100.00 $12.95
$100.01 to $125.00 $13.95
$125.01 to $150.00 $16.95
$150.01 to $200.00 $18.95
$200.01 & up 10% of order

The freight chart is not used in the following cases:

HIGH FREIGHT ITEMS: Items that require oversize boxes (like large stuffed toys and some Easter Eggs) or heavy items (like beads or sand) will not be shipped using the freight chart. These are shipped at our cost, which can be 15%-50% of the value of the merchandise. We will call to advise you before shipping if your cost varies significantly from the freight chart.

OUTSIDE THE CONTINENTAL U.S.: Our freight chart does not apply to orders shipped outside of the continental U.S. Shipments to Domestic APO Boxes will be made via Priority Mail or ShipItAPO unless you contact us by phone with other instructions. We will quote the shipping costs to you for your approval prior to billing. We bill you at our cost plus a $5 handling charge per carton and applicable insurance. We do not ship to Nigeria.

RUSH ORDERS: Call for rates to ship 2nd Day, NDA, or other methods. We DO NOT ship COD.

We currently do not ship to California or Nigeria. We reserve the right not to ship to anyone at any time with no prior notification.

Shipping by carrier other than UPS
  • Orders shipped by any method other than UPS are quoted for your approval.
  • Orders shipped to PO Boxes and APO’s ship by Priority Mail or ShipItAPO.
  • Order shipped outside the continental U.S. ship by Priority Mail.
  • A $5 handling fee per ctn plus insurance will be quoted for orders shipped any method other than UPS GRD.
RUSH Shipments

If you need your order RUSHED to you, contact us by phone 314-991-6818 or 800-991-6818 to discuss your needs. Any method other than UPS GRD may incur additional shipping and handling fees. We will provide you with a quote for approval prior to shipping.

Shipping to APO/PO Boxes

We ship by Priority Mail or ShipItAPO to APO/FPO and U.S. Possessions. You will be quoted based on our cost plus applicable insurance and a handling fee of $5 per package.

Shipping Overseas

Orders outside the U.S. are shipped by Priority Mail. You will be charged our cost plus applicable insurance and a handling fee of $5 per package. We reserve the right not to ship to anyone at anytime without prior notification. We do not ship to Nigeria.

COD Shipments

We do not ship COD

Picking Up Your Order

You are always welcome to pick-up your order at our showroom. Let us know what day and time you will be in to pick-up your order during our regular business hours and we will have it ready for you.

Click here to review our Shipping Policy

Can I ship by another carrier than UPS?
  • A handling fee of $5 is added to any packages shipped by any carrier other than UPS.
  • Orders to PO Boxes and APO's are shipped by Priority Mail.
  • Orders outside the contiguous U.S. are shipped by Global Priority Mail.

These orders will NOT SHIP at Freight chart rates nor will they deliver based on UPS Ground delivery times. We will contact you with your shipping costs if they are higher than our freight chart.

Can I get my order shipped RUSH?

If you need your order RUSHED to you, contact us by phone 800-991-6818 and let us know your needs. We will advise you of the estimated costs prior to shipment. We ship by UPS. You will need to provide us with your account information if you would like us to use your account to ship via another carrier.

Where do you ship to?

While we reserve the right not to ship to anyone at any time with no prior notification, we currently ship anywhere, BUT California and Africa. Our freight chart is based on shipping to the contiguous US via UPS Ground. Other methods of shipping are based on the actual cost plus applicable insurance and a handling fee of $5 per package. We will contact you before shipping. See information below for other shipments.

Do you ship to APO/PO Boxes?

We ship by Priority Mail to APO/FPO and U.S. Possessions. You will be charged the actual postage plus applicable insurance and a handling fee of $5 per package.

Do you ship overseas?

Orders outside the contiguous U.S. are typically shipped by Global Priority Mail. These order WILL NOT ship at Freight Chart rates. You will be charged the actual postage plus applicable insurance and a handling fee of $5 per package. We reserve the right not to ship to anyone at anytime without prior notification. We do not ship to Africa.

Do you ship COD?

We do not ship COD

How long will it take to process my order?

Orders for stock merchandise received by 11 am Monday-Friday will normally be processed and ready to ship within 2 business days of receipt or final approval of substitutions if necessary. For rush orders, or if you must have your order by a specific date, please contact us and we will work to assist you. Shipping time varies with based on your distance from us. The chart below provides approximate shipping time after order is processed to determine when you will receive your order.

Click here to review our Order Processing Policy.

Can I pick up my order?

You are always welcome to pick-up your order at our showroom. Let us know what day and time you will be in to pick-up your order during our regular business hours and we will have it ready for you. You can place your order on line, fax it in, or call us to place your order, however, we urge you to call us 314-991-6818 or 800-991-6818 to confirm your order was received and we have everything in stock to prevent any disappointment. Click here for directions to our store.

Do you deliver?

Our freight chart is based on our normal method of shipping via UPS Ground within the contigous U.S. Click here to go to our Freight Chart / Shipping Time info.

Click here for information on our Delivery Policy for School and Church Carnival Customers.

Click here for information on our Holiday Surprise Store Shipping Policy

How can I track my shipment?

If you provided your e-mail address with your order, you will automatically receive e-mail notification when your order is shipped by UPS. If your order is shipped by any other method, if there is tracking information available, we will forward it to you via e-mail. If you have not provided us with your e-mail address you will need to contact us by phone for tracking information.

QUESTIONS ABOUT SHIPPING

What are your shipping charges?

We use our freight chart for merchandise shipping in regular size boxes within the contiguous U.S. by UPS Ground for Monday - Friday delivery.

Order Total UPS Ground
$ Up to $ 25.00 $ 8.95
$ 25.01 to $ 50.00 $ 9.95
$ 50.01 to $ 75.00 $11.95
$ 75.01 to $100.00 $12.95
$100.01 to $125.00 $13.95
$125.01 to $150.00 $16.95
$150.01 to $200.00 $18.95
$200.01 & up 10% of order

The freight chart is not used in the following cases:

HIGH FREIGHT ITEMS: Items that require oversize boxes (like large stuffed toys and some Easter Eggs) or heavy items (like beads or sand) will not be shipped using the freight chart. These are shipped at our cost, which can be 15%-50% of the value of the merchandise. We will call to advise you before shipping if your cost varies significantly from the freight chart.

OUTSIDE THE CONTINENTAL U.S.: Our freight chart does not apply to orders shipped outside of the continental U.S. Shipments to Domestic APO Boxes will be made via Priority Mail or ShipItAPO unless you contact us by phone with other instructions. We will quote the shipping costs to you for your approval prior to billing. We bill you at our cost plus a $5 handling charge per carton and applicable insurance. We do not ship to Nigeria.

RUSH ORDERS: Call for rates to ship 2nd Day, NDA, or other methods. We DO NOT ship COD.

We currently do not ship to California or Nigeria. We reserve the right not to ship to anyone at any time with no prior notification.

Shipping by carrier other than UPS
  • Orders shipped by any method other than UPS are quoted for your approval.
  • Orders shipped to PO Boxes and APO’s ship by Priority Mail or ShipItAPO.
  • Order shipped outside the continental U.S. ship by Priority Mail.
  • A $5 handling fee per ctn plus insurance will be quoted for orders shipped any method other than UPS GRD.
RUSH Shipments

If you need your order RUSHED to you, contact us by phone 314-991-6818 or 800-991-6818 to discuss your needs. Any method other than UPS GRD may incur additional shipping and handling fees. We will provide you with a quote for approval prior to shipping.

Shipping to APO/PO Boxes

We ship by Priority Mail or ShipItAPO to APO/FPO and U.S. Possessions. You will be quoted based on our cost plus applicable insurance and a handling fee of $5 per package.

Shipping Overseas

Orders outside the U.S. are shipped by Priority Mail. You will be charged our cost plus applicable insurance and a handling fee of $5 per package. We reserve the right not to ship to anyone at anytime without prior notification. We do not ship to Nigeria.

COD Shipments

We do not ship COD

Picking Up Your Order

You are always welcome to pick-up your order at our showroom. Let us know what day and time you will be in to pick-up your order during our regular business hours and we will have it ready for you.

Click here to review our Shipping Policy

Can I ship by another carrier than UPS?
  • A handling fee of $5 is added to any packages shipped by any carrier other than UPS.
  • Orders to PO Boxes and APO's are shipped by Priority Mail.
  • Orders outside the contiguous U.S. are shipped by Global Priority Mail.

These orders will NOT SHIP at Freight chart rates nor will they deliver based on UPS Ground delivery times. We will contact you with your shipping costs if they are higher than our freight chart.

Can I get my order shipped RUSH?

If you need your order RUSHED to you, contact us by phone 800-991-6818 and let us know your needs. We will advise you of the estimated costs prior to shipment. We ship by UPS. You will need to provide us with your account information if you would like us to use your account to ship via another carrier.

Where do you ship to?

While we reserve the right not to ship to anyone at any time with no prior notification, we currently ship anywhere, BUT California and Africa. Our freight chart is based on shipping to the contiguous US via UPS Ground. Other methods of shipping are based on the actual cost plus applicable insurance and a handling fee of $5 per package. We will contact you before shipping. See information below for other shipments.

Do you ship to APO/PO Boxes?

We ship by Priority Mail to APO/FPO and U.S. Possessions. You will be charged the actual postage plus applicable insurance and a handling fee of $5 per package.

Do you ship overseas?

Orders outside the contiguous U.S. are typically shipped by Global Priority Mail. These order WILL NOT ship at Freight Chart rates. You will be charged the actual postage plus applicable insurance and a handling fee of $5 per package. We reserve the right not to ship to anyone at anytime without prior notification. We do not ship to Africa.

Do you ship COD?

We do not ship COD

How long will it take to process my order?

Orders for stock merchandise received by 11 am Monday-Friday will normally be processed and ready to ship within 2 business days of receipt or final approval of substitutions if necessary. For rush orders, or if you must have your order by a specific date, please contact us and we will work to assist you. Shipping time varies with based on your distance from us. The chart below provides approximate shipping time after order is processed to determine when you will receive your order.

Click here to review our Order Processing Policy.

Can I pick up my order?

You are always welcome to pick-up your order at our showroom. Let us know what day and time you will be in to pick-up your order during our regular business hours and we will have it ready for you. You can place your order on line, fax it in, or call us to place your order, however, we urge you to call us 314-991-6818 or 800-991-6818 to confirm your order was received and we have everything in stock to prevent any disappointment. Click here for directions to our store.

Do you deliver?

Our freight chart is based on our normal method of shipping via UPS Ground within the contigous U.S. Click here to go to our Freight Chart / Shipping Time info.

Click here for information on our Delivery Policy for School and Church Carnival Customers.

Click here for information on our Holiday Surprise Store Shipping Policy

How can I track my shipment?

If you provided your e-mail address with your order, you will automatically receive e-mail notification when your order is shipped by UPS. If your order is shipped by any other method, if there is tracking information available, we will forward it to you via e-mail. If you have not provided us with your e-mail address you will need to contact us by phone for tracking information.