Shipping

Yes. Orders outside the contiguous U.S. will be charged the actual postage plus applicable insurance and a handling fee of $5 per package, which may not be reflected at checkout. We will contact you if additional shipping is required. We reserve the right not to ship to anyone at anytime without prior notification. We do not ship to Africa. We also can not currently ship to the following countries due to USPS service suspensions: Afghanistan, Belarus, Bhutan, Brunei, Chad, Cuba, Laos, Libya, Mongolia, Papua New Guinea, Russia, Samoa, Solomon Islands, South Sudan, Syria, Timor-Leste, Turkmenistan,Yemen.

Due to California's Proposition 65, we only ship products to California that we have confirmed to be Prop 65 compliant. California residents will see a warning on product pages when an item cannot be shipped to California.

Yes. Choose the pick up option at checkout. You will receive a notification when your order is ready to pick up.

We ship by Priority Mail to APO/FPO and U.S. Possessions. You will be charged the actual postage plus applicable insurance and a handling fee of $5 per package.

We do not ship COD.

We offer delivery for local carnival rentals in the St. Louis area, please call for more info.

It depends on where you are. Orders will typically take 4-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

If you need your order rushed, call us at 1-800-991-6818 and let us know your needs. Additional charges will apply.

We typically ship using Fedex, UPS and USPS. Contact us if you would like to use a specific carrier.

Product

If you need to make a return we’re happy to help. Just contact us and we’ll take you through the process. Some products like food items or closeouts are not returnable. You will be responsible for return shipping unless it was our mistake.

If you need a larger quantity of a product than is currently available on our site, we encourage you to contact us! We can often get more, or find something similar to meet your needs.

Sorry, assorted style products are chosen at random so that we can maintain a good assortment for all customers. When ordering multiples we always try our best to give you a good mix of styles whenever possible.

Many of our products are sold by the dozen (12 pieces) or by the gross (144 pieces).

While me make every effort to keep our images and descriptions up to date, all styles, colors and packaging are subject to change without notice.

While most of our product is on our website, we have even more available in our physical store for customers who are in the St. Louis area.

No. All licensed merchandise is intended for use in the amusement industry only and can not be resold.

Ordering

No, you are welcome to check out as a guest.

When attempting to log in, choose the recover password option to set a new password.

Due to the launch of our new website, existing customers will need to choose the create your account option if you did not activate your account from the email we sent out. Your new account will be linked to any past purchases that were made from that email address.

We currently charge sales tax to customers located in Missouri. Schools, churches and other tax-exempt organizations can provide a copy of your letter of exemption to avoid paying sales tax. If merchandise is for resale, we must have a copy of your sales tax exemption number and Missouri resale customers must provide a Form 149. You can fax a copy to us at 314-991-6884.

We may offer net terms to established customer accounts, please contact us for more info.

We typically process orders in 1-3 business days, based on the volume of orders we are receiving.

Contact us with your needs for a quote on custom products. As an ASI distributer we can source almost anything for you.

Sure! Call us at 1-800-991-6818 to place an order over the phone, or FAX your order to 314-991-6884. Be sure to include the SKU and Name of items you are ordering.

Customer support

(800) 991-6818

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